Sunday, September 11, 2011

About Us

Hougang Mall

“The Community Mall”

Hougang Mall is positioned as a trusted family mall with strong links to the community, building on its strong base of loyal customers from the immediate catchment of Hougang, Sengkang, Punggol and Serangoon districts.

Hougang Mall was the first mall in AsiaMalls to participate in SPRING Singapore’s Customer Centric Initiative in 2007. The mall’s customer services ensure that shoppers enjoy a comfortable and convenient shopping trip. The novel ‘Kiddy cab strollers’ keep the young ones happy while mum gets her shopping done at the same time. With lockers placed on Basement 1 and Levels 3 and 4, shoppers get to enjoy hassle-free shopping. Kids enjoy outdoor thrills at the children’s playground on the Roof Deck. Shoppers also appreciate the availability of the comfortable nursing rooms, rental of umbrellas, use of wheelchairs, free Wi Fi access and the convenience of SISTIC ticketing services.

Hougang Mall encourages our centre management staff and staff of the shops and restaurants to offer “Service From The Heart”. This is especially appreciated by Hougang Mall’s shoppers, many of whom visit Hougang Mall several times a week.

A FIRST for suburban shopping malls in Singapore! A “Community Corner” is made available at Level 2 for community activities. As part of our commitment to contribute to the local community and society at large, this idea was spun off from the various calls for help by non-profitable organisations (NPOs) requesting for space in the mall for fundraising and awareness programmes. Hougang Mall provides the platform (fixture and space) for community partnerships for these NPOs to host fund raising and public education activities for various causes.

Hougang Mall has undergone major transformations to better cater to the growing sophistication of its shoppers. The mall’s retail area was increased to accommodate more retail space and a Food & Beverage Cluster on Level 2 offers varied dining choices from 7 different outlets.

Hougang Mall is popular with family shoppers and has established household retail giants such as Harvey Norman, NTUC Fair Price Supermarket, Popular Bookstore and Cheng San Community Library.

The mall’s vibrancy, warmth and significant traffic growth over the years are testimony to AsiaMalls’ successful efforts in bringing new retail offerings and interactive, unique promotional events into the mall.

Tuesday, September 6, 2011

Shops

NTUC FairPrice
#B1-07
Opening Hours
8am - 10pm
Tel
6387 3123
Fax
6385 8606
Eu Yan Sang
#B1-18/19
Opening Hours
10am - 10pm
Tel
6385 8109
Website



Pet Lovers Centre
#B1-03
Opening Hours
10am - 9.30pm
Tel
6387 8158
Fax
6538 2556
Website 
 
 
 
McDonald's Restaurant
#01-17
Opening Hours
24 hours (Fri - Sat & eve of PH) ; 7am -10.30pm (Sun - Thu)
Tel
6387 3162
Website
http://www.mcd.com.sg/
 
 
 
Kentucky Fried Chicken
(KFC)#01-19
Opening Hours
10am - 11pm
Tel
6385 3325
Fax
6385 3325
 
 
 
Old Chang Kee
#01-39
Opening Hours
10am - 10pm
Tel
6387 6115
 
 
 
OCBC Bank
#01-01/02/03/04/05
Opening Hours
Banking Hours : 11am - 7pm (Mon - Sun) ; Personnel Services : 11am - 7pm (Mon - Fri) ; 11am - 4pm (Sat) ; 12nn - 4pm (Sun)
Tel
6438 3333
Fax
6530 4448
 
 
 
POPULAR Book Store
#03-15/16
Opening Hours
11am - 9.30pm (Mon - Fri) ; 10.30am - 10pm (Sat) ; 10.30am - 9.30pm (Sun)
Tel
6287 0830
Fax
6337 1186

Services

Services Details Remarks
Parking Hourly Parking Rates (with effect from 1 August 2011)



Weekdays

1st hour $1.20 or part thereof

2nd hour $0.70 per half hour or part thereof

3rd hour onwards $1.00 per half hour or part thereof

Motorcycle $1.20 per entry



Weekends & Public Holidays

1st hour $1.30 or part thereof

2nd hour $0.70 per half hour or part thereof

3rd hour onwards $1.00 per half hour or part thereof

Motorcycle $1.20 per entry
Customer Service CounterLocation

Level 3
Operating Hours

Operating hours of the customer service counter is from 10am to 10pm daily (except for the first 2 days of the Chinese New Year)
For enquiries, please call 6487 4155.
ServicesSISTIC

Buy tickets to quality entertainment by SISTIC.
Sale of Gift Vouchers

Gift vouchers are available in denominations of $2, $5, and $10 and are accepted in most shops at the shopping centres managed by Asiamalls. Check the Store Directory to see which retailers accept our gift vouchers.
Rental of Umbrellas

Umbrellas are available for rental with a fee of $3, refundable upon return within 3 days.
Free Use of Strollers & Kiddy Cabs

Subject to availability, strollers and kiddy cabs are available for use within the mall.
Nursing Room

Our Nursing Room at Level 2 & 5 are furnished with a changing station and two nursing stations.
First Aid Kit

Should you need any first aid assistance, please approach our Customer Service Officers.
Handicap Toilets

Handicap toilets are available on all levels.
WiFi

Hougang Mall is wifi-enabled – bring your laptop and log on for free in our mall!
Other Services & Facilities available at Level 4 beside Mei Shi Mei Ke (Kopitiam)

POSB ATM

Bank of India ATM

UOB ATM

AXS Machine

NETS Flashpay
 Sale of Gift Vouchers

Getting Here




















We are located at90 Hougang Avenue 10,
Singapore 538766

Opening hours10AM - 10PM

ExpresswayCentral Expressway (CTE) – Exit at Ang Mo Kio Avenue 3 Drive straight past Ang Mo Kio and Yio Chu Kang,
Turn left after Hougang Sports Hall.

BusTo Hougang Bus Interchange
27, 51, 74, 89, 89e, 107, 112, 113, 132,
147, 151, 153, 161, 165, 325

Along Hougang Avenue 10
27, 62, 80, 82, 87, 89,
89e, 113, 161, 325

Alight at Hougang Central
72, 80, 87, 101
MRTHop on the Northeast Line to NE14 Hougang Station and take Exit B - Hougang Mall.

Contact Us

90 Hougang Avenue 10,
#05-21 Hougang Mall,
Singapore 538766

Contact Number 6487 4155